Whether you’re a growing SME or an expanding corporate, one of the most common features of a successful business is the presence of effective information technology. That’s why, at Reliable Networks, we focus our managed, IT support services on preventing downtime, not just reacting to it.

For us there are two types of support – one is disabling, the other enabling. We employ the latter. Most of our competitors use the former. We don’t even think in terms of propping up your IT infrastructure with the equivalents of crutches and wheelchairs. We concentrate on delivering solutions that enable your business to do the extraordinary - empowering your staff, enhancing your company’s performance and increasing your bottom line.

We call this profit technology.

Here are our “Top 12 Deliverables” we’ll apply to your business…

1. Ensure a thorough understanding of your company’s objectives
2. Accurately audit your entire IT footprint twice per year to support the above
3. Maximise proactive support, minimise reactive assistance
4. Drive the IT targets to meet agreed budgets through efficiencies and buying power
5. Constantly research/report on “big effect” technology for your competitive advantage
6. Attend and/or lead (quarterly) IT strategy meetings at your offices
7. Create a complete “smart” working environment - in the office, at home and while on the road
8. Enable your dedicated virtual support service and customer area on our website
9. Test all upgrades and system amendments before implementing changes
10. Resolve 80% of all outages within 60 minutes - on or off site
11. Regular and automated data back-up to your preferred schedule
12. All at an affordable fixed monthly cost