Public Information

How to use Microsoft Outlook to set up a business meeting on Skype!

Many people use Microsoft Outlook mainly for their emails and also to keep track of their calendar. Meetings can be set up on Outlook as well, and it is also possible to schedule a Skype meeting. Its the same as scheduling a normal meeting, but with a one or two extra clicks!

Follow the steps below to Schedule a Skype meeting using Outlook.

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GDPR: Data Controller vs Data Processor

As part of our series of briefings on the General Data Protection Regulation, we set out an overview of the changes to the distinction in the roles of data controllers and data processors.

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How Does Email work?

Everyday around 269 billion emails are sent worldwide. The average office worker, sends and receives 120 of those emails, so its highly likely you have sent one before. Email was born in 1971 when a computer engineer used the ‘@’ symbol to designate which computer a message should go to. At its core, an email is a glorified text message which is sent to one user from another. Although things have moved in due to advancing technology, you can now include Images and other attachments into your email.

How do you know it’s going to get to the right place, what makes this happen?

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The Importance of Logging a Ticket

Service tickets are a vital aspect of a helpdesk technicians job. It is a running report on a problem logged by the customer, which includes the status of this problem. With their unique reference number, they allow the helpdesk staff to quickly locate the ticket, and make amendments to the status of the issue. Although possible to raise a problem with the helpdesk by email (helpdesk@reliablenetworks.co.uk), logging a service ticket by using your Reliable Networks tray icon located at the bottom right of the screen,  is a much more efficient approach, as all the information regarding the problem will already be visible.

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Reliable Networks is now ISO27001 Certified

ISO 27001 is the internationally recognised Information Security Management Standard that proves an organisation’s commitment to the security of their customer, employee and shareholder’s information. With ISO 27001 in place, Reliable Networks will minimise risks to potential data security breaches and reduce errors and costs, while demonstrating credibility and trust.

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